Privacy Policy
Last Updated: May 2026
TOTEM CONSTRUCTION LIMITED (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
TOTEM CONSTRUCTION LIMITED is registered in England and Wales.
Company Number: 11581228 Registered Address:
Lewis House Great Chesterford Court Great Chesterford Saffron Walden Essex England CB10 1PF
For any questions regarding this Privacy Policy or your personal information, please contact us through the contact details listed on our website.
2. Information We Collect
We may collect and process the following personal information:
Your name
Email address
Telephone number
Property address (where relevant)
Any information you provide when contacting us via forms, email or telephone
We only collect information that is necessary to respond to enquiries and provide our services.
3. How We Use Your Information
We use your information to:
Respond to enquiries submitted through our website
Communicate regarding requested services
Provide quotations or information relating to construction services
Maintain business records
Meet legal or regulatory obligations
We will only process your information where we have a lawful basis for doing so under UK data protection legislation.
4. Legal Basis for Processing
Under UK GDPR, our lawful bases for processing personal information may include:
Legitimate interests – responding to enquiries and operating our business
Contractual necessity – where processing is required to provide requested services or quotations
Legal obligations – where we are required by law
5. How We Store and Protect Information
We take reasonable steps to protect personal information from unauthorised access, misuse, disclosure or loss.
Information submitted through our website or by email is stored securely and access is limited to those who need it for business purposes.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
6. Sharing Your Information
We do not sell, rent or trade your personal information.
We may share information with trusted third-party providers where necessary to operate our business, such as website hosting providers, email providers or professional advisers.
Any third parties are expected to handle your information securely and in accordance with applicable data protection laws.
7. Cookies
Our website may use essential cookies required for the website to function properly.
We do not currently use advertising cookies, marketing cookies, analytics tools or tracking technologies.
If this changes in the future, this policy will be updated accordingly.
8. Links to Other Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies.
9. Your Rights
Under UK GDPR, you have rights regarding your personal information, including:
The right to access your personal information
The right to request correction of inaccurate information
The right to request deletion of information where appropriate
The right to object to processing
The right to restrict processing in certain circumstances
The right to lodge a complaint with the Information Commissioner’s Office (ICO)
You can learn more at the ICO website: www.ico.org.uk
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page and the revised date will be updated above.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact TOTEM CONSTRUCTION LIMITED using the contact details provided below.
07732893880
info@totemconstruction.co.uk